Testimonials

Christine Gonsalves

Kev, we just wanted to say a huge thankyou for making all our bathrooms look absolutely amazing. You're a star. Enjoy a meal on us in Palma. Thanks again, Christine & Chris


Kev and Linda Georgeson

"Kevin installed our En Suite bathroom and cloakroom in March and we were so impressed with the standard of his work that we asked him to install our main bathroom during late August (2016) even though it was just four years since a previous tiler had completed these rooms. The standard of Kevin's work is nothing short of exceptional. He is the most skilful tradesman that has ever worked on my home and I would recommend him without any reservations. He is extremely punctual, honest, reliable and very clean worker; he is knowledgeable about all the products that he uses and achieves the highest standards of installation that you could ever expect. He explains every detail of his installation and discusses with you the work to be carried out on a daily basis. Everything he does appears effortless yet there are no compromises in his work. We are extremely confident of Kevin's work and he is the only tradesman I will use in the future for the type of work that he provides. I cannot recommend him highly enough" Regards Kev and Linda


Lucas & Susan Morrison

"Really good design advice, their attention to detail and quality of work is outstanding. Kev and his team worked efficiently and were clearly customer focused to ensure we got the bathroom we wanted. We love the finished result!!" Lucas & Susan Morrison


Mr A Frith

"Kevin of Smith Tile and Stone has just completed a remarkable transformation of my bathroom to a walk in shower / wet room. I had a fair idea of what I wanted but it was Kevin's input of knowledge, advice and experience that meant we were able to create my stunning new wet room. His craftsmanship and attention to detail to every aspect of the project was very reassuring and I knew from day one that I had chosen the right company. I can't give any better advice than, if you are considering having a new bathroom choose Smith Tile and Stone to the work!" Mr A Frith


Ken and Anne

"We where recommended to Kevin by a friend of ours who he done a job for a couple of years ago, we had a few company's cost our job and from the first meeting with Kevin we instantly felt comfortable and that he knew what he was talking about which was reassuring. On the day Kevin started he put down floor protection all around up to the bathroom which we where impressed. From the strip out of the old bathroom to the installation and re configuration of our new one each day he talked through what he was going to do and ran everything past us first. Each day he cleaned up and left no mess at all, he even hoovered in between the joists when he had our floor up. Kevin is a perfectionist to say the least which is now reflected in our brand new bathroom which Kevin has gave us. We would highly recommend without a doubt. He made our bathroom refurb a pleasant experience". Ken and Anne


Sandra and Ian Stobbs

"From the moment we contacted Kevin we were impressed by his positive attitude and professionalism. Everything was explained as the work progressed and advice given at all stages. All work was done on time and to a superb standard. Any mess made was cleared up at the end of every day. When the job was complete Kevin and his apprentice Peter made sure the bathroom was left spotless ready for use. We would definitely recommend Kevin to friends and family and anyone else who is needing a bathroom fitter. Thank you once again Kevin, my bathroom is everything and more I could have expected" Regards Sandra and Ian Stobbs


Brian and Erica

"Smith Tile & Stone have just completed a renovation of our main bathroom. We are delighted with quality of work and the finish. Kevin has been a great communicator throughout the job, kept to schedule and above all we got exactly what we expected. We would recommend his services to friends and family without hesitation" Brian and Erica


Anne James

"Kevin removed all the fittings from our previous shower room, inc. ceiling, tiling and floor. A completely new wet room was installed in a most professional manner. The work was completed in eight days to our total satisfaction. Both Kevin and his co worker were courteous, helpful and tidy workers. The cost of this work was very reasonable. We would unreservedly recommend Smith Tile and Stone" Anne James


Kevin and Linda

"Kevin refurbished our en suite and cloakroom. He is a remarkable tradesman who understood requirement for a quality instillation as being paramount. He has excellent organisational skills and project managed the job perfectly. Equipment was delivered on time and Gary the electrician arrived when appropriate so the project was extremely well run without any delays. He is honest and reliable and we were happy to leave our home when necessary. He is a perfectionist and meticulous in what he does. He is highly skilled, extremely knowledgeable and very hard working. We were involved with every aspect of the instillation so there were no nasty surprises. Nothing was too much trouble. He was extremely tidy both in the preparation and undertaking of the work. The work now completed is of an exceptional standard we are absolutely delighted with the result which was beyond our expectations. He is without doubt the best tradesman we have eve employed for any work completed in our home. So delighted are we with the standard of workmanship that we will be inviting him back in the next few months to undertake additional work for us" Kevin and Linda


Judith and Bill Burdus

"Thanks to Kevin for a fantastic make over of our bathroom which we will enjoy for years to come. They were prepared to come into a bathroom which had had a disastrous make-over in the summer to rectify numerous faults and has now given us a room to be proud of. We had confidence in the quality of work given a super wet room project some years ago and were relived to see Kevin's business had flourished and gained a formidable and well earned reputation. We had to put us with the sub-standard work in the summer to wait in line for our job to be done (such is the popularity of Smith Tile and Stone) but the wait was well worth it. Unbelievable result. Thanks a million." Judith and Bill Burdus


Alan Strong (Penshaw)

"Kevin came recommended to me from a good friend of mine in which he done his granite wet room. I had already seen Kevin's work so knew before I had him in to quote. He came out and gave me and my wife a lot of advice and ideas in which is a small toilet area. We went with Kevin and weren't disappointed he turned up on the date, he went through every step of the job and kept us up to date each day what was happening. We can honestly say we hardly knew he was there, he put floor protection down and kept our house clean and tidy. Overall the end result is fantastic his attention to detail is perfection. Would definitely recommend. First class tradesman" Alan Strong (Penshaw)


Marcia Robinson (South Shields)

"Kevin and Phil are people I would highly recommend. They completed my new bathroom to a very high standard with great attention to detail. They were polite, friendly and a pleasure to have around the house. After their days work they ensured the place was as clean and tidy as could be. If you're looking for quality then I would not hesitate in recommending Kevin and Phil. "Thanks to Kevin for a fantastic make over of our bathroom which we will enjoy for years to come." Marcia Robinson (South Shields)


Jo & Bri (Gateshead)

"Me and my husband decided to use this company after seeing pictures from previous jobs. On initial visit Kevin was very understanding and straight to the point when discussing options available for the layout of the bathroom. We were given plenty of options & brochures to browse through and were assured that whatever we decided on, even if it wasn't in brochure he could get it for us. As soon as we decided on what we wanted. We were given a price, date and time scale. True to his word he stuck to all 3. Our house and surrounding area were kept spotless during the work and he always kept us up to date with progress. The finished product what faultless... craftsmanship was flawless, very high standard indeed. We were so impressed that we decided to get the en-suit changed. Without a doubt, I would definitely recommend this company." Jo & Bri (Gateshead)


Kevin Farndale

"I've had Kevin do two bathrooms over the last few years and he has always delivered a first class service. In both tiling and the fitting of a bathroom he walked us through the jobs step by step. Any questions were quickly answered and no issue was too much trouble. His experience is second to none and his advice on tiles and bathroom designs were invaluable to us. I would certainly and have recommended Kevin to family and friends and would definitely use him again for any work I need." Kevin Farndale


Carol Dowson

Kevin and his team did a fabulous job of fitting a new bathroom. We had a cupboard removed. The finish of our new room is excellent. They arrived on time every day and tidied up. Would recommend Kevin. Brilliant service. Would not go anywhere else." Carol Dowson


Jeff and Ingrid Whale

"We got recomended to Kevin who had previously done our friends ensuite, so when he came to cost the job we had more or less made up our minds we where going to go with him. On the start day we where impressed at how he used plastic sticky carpet protector all throughout the house then double sheeted the landing outside the bathroom. We knew it was a big job as he had to create 3 seperate rooms into 2. Every day we where informed as to what they where doing that day and always where asked for heights, position etc where we would like items.we where given a timescale of 11 days and true to his word finished on the 11th day.Our house was fully vaccumed and left exactly how it was before.we are elated with our new bathroom and larger cupboard, Kevins meticulous attention to detail and keen eye has surpassed what we ever hoped for. Would definately have no hesitation in recommending." Jeff and Ingrid Whale


Peter & Kathrine Durie

"We previously used Kevin for our bathroom refurb back in 2012, as we where delighted with that we had him back to remodel our en-suite. Same service again, punctual, clean and tidy. Quality workmanship" Peter & Kathrine Durie


Kelly, Kev and Ben Turnbull

"We couldn't recommend Kevin and his team highly enough. Kevin came in after a thoroughly awful job on our bathroom was done by another so called tiler. The work Kevin did was better than we could of imagined, he removed wall and floor tiles, managed to take out and re-route all pipework. He tiled walls and floor, replaced the ceiling cladding, fitted a new shower and towel warmer as well as a whole host of little extras to finish the room off. Kevin is extremely professional and did a brilliant job working around our son who has Autism and usually doesn't like strangers in the house. Kevin arrived on time and always left the house as tidy as it could be. We will definitely be recommending Smith Tile and Stone to our friends" Kelly, Kev and Ben Turnbull


Alan

Kevin Smith has carried out work on several areas of my property the biggest job was making the bathroom to a wet room. The work on the wet room included plumbing and electrical work and putting up a plastic ceiling. All work carried out on my property was done by professionals and was carried out to a high standard. Kevin and the lads working with him turned up on the days they said they would and with minimal mess got the job done. I would recommend Kevin to anyone who needs the job done


Christine and Chris, Newsham

We now have an amazing bathroom, wet room and cloakroom courtesy of Kev, ably helped by Pete. Kev's standard of work is exceptional, he is a true craftsman and his attention to detail is second to none, we can't recommend him highly enough. You may have to wait but where Kev is concerned, it is definitely worth it. Always professional and punctual, Kev kept us informed throughout each of the projects, recommended solutions to any problems that arose and ensured that any materials were tidied away every night. Our finished bathrooms were even better than expected, we keep thinking we're in the wrong house! Thanks Kev, we love our new bathrooms. Christine and Chris, Newsham


Joy and Neil Hornsby from Jarrow

"We came across Kev through a recommendation of a friend. We knew pretty much what we wanted and Kev was of great help, using his experience and knowledge to help us achieve our perfect bathroom. The products he uses are of superior quality. Kev is very thorough with everything he does, he never cuts corners and takes great satisfaction in getting everything just right. Once our old bathroom was stripped out he found quite a few problems but nothing phased him and he made sure everything was corrected before he wentany further. The end result is a perfect bathroom that will last for many, many years. I can not recommend Kev enough. Also the young apprentice, Peter, was a very keen, hard working and polite young lad who had some great ideas too. Thanks again Kev"


Barbara and Barry

We where given Kevin's number off friends of ours whom had Kevin out to do two rooms in there house. We knew Kevin's work as we had seen what he had done and from what our friends had told us about him.Kevin came out gave us some brilliant advice and ideas to make the most of our space. We had to wait a while as Kevin is in much demand but it was well worth it the room Kevin has created for us and his attention to detail is absolutely flawless, he is without a shadow of doubt the best tradesman we have came across, in fact we are going to get him back to do the en-suite and we weren't even thinking about getting that redone


Ms Julie Lightfoot MBE

"I am absolutely delighted with my new bathroom. The high quality of workmanship and the attention to detail is really superb. It looks amazing, such a transformation. I was also impressed with the attentive service I received and the tidiness from the team whilst carrying out the work. Nothing was a problem....highly recommended”!


Mr & Mrs Lee

Kevin is truly an expert craftsman. He came recommended to us from a friend and we have previously had tiling and Karndean floor laid by him (both have been admired by friends) so we knew his work was to an excellent standard. When we decided to have our bathroom re fitted, there was only one person we felt we could trust. We knew we would have to wait a few months to have it fitted but that wasn’t a problem as he is definitely worth waiting for. Kevin arrived promptly at 8am on the first day with his apprentice Peter (as he does every day). Within minutes Peter had set to work preparing the protective film on the stairs and surrounding area. The bathroom was stripped back the same day & the previous flooring & boxing lifted. As we have only one toilet in the house Kevin replaced the toilet each evening & even offered to replace it during the day if required. Nothing was too much trouble. The fitting of the bathroom wasn’t without its problems, none of which I hasten to add were Kevin’s doing. Whenever a problem arose, Kevin explained our options and on each occasion we asked for his professional opinion. Because of Kevin’s experience we always took his advice and we are so pleased we did. He rearranged the bathroom so that we have more floor space; he removed unsightly boxing & waste pipe & fitted bespoke furniture, tiled walls & floor, fitted bath, shower, basin & toilet and all to an excellent standard. He has a real eye for detail and the result is a perfectly fitted bathroom that is better than we could have hoped for. We purchased our tiles from Kevin’s father at 'Versatile’. He too offered invaluable advice the result being is that we have a lovely ‘Hotel Chic’ bathroom that has been admired by family and friends. Gary, the electrician and his apprentice were also very professional & polite. They too offered advice & made sure the lighting was how we wanted. Both Kevin and his apprentice Peter are very polite and respectful, unlike most workmen they don’t stop during the day for a break, they work as hard as they can to progress the job each day. At the end of each day they tidied their tools away & vacuumed leaving the house as clean as they could. We cannot thank them enough for the finished result. It was a pleasure to have them in our home. We will not hesitate to recommend them to family & friends as we know that for Kevin only perfection will do. Thank you Kevin & all your team for a fabulous bathroom, we really are delighted with the result"


Mei-ling and Patrice Lardon

We live down in london but knew of Kevin as he put my mother and fathers wet-room correct after they had a rogue tradesman in whom made a mess of it all. We contacted Kevin and he said he would come down to london no problem,we arranged to meet up when I visited my parents. He gave us a lot of input and advice and priced the whole job off drawings and photos. A date was set to commence the work, Kevin was there on the start day prompt and every morning through the whole job,he went through every stage each day so everyone was kept in the loop. We had two rooms knocked into one so had a lot of building work done, Kevin protected all our flooring and sheeted everywhere off to keep dust to a minimum and tidied and hoovered everyday. The overall job we had done by Kevin and peter was beyond our expectation it is amazing the attention to detail is excellent I would have no second thoughts to recommend him, Kevin's reputation speaks for itself.


Belinda Gibbs

Hi, had my bathroom completely knocked out, with bath gone and wall knocked out to make way for a wet room! It's fabulous! Lads worked really hard 8-5 every day. Iv got a posh 'wet room' now, extremely pleased. Everything is to perfection, tiles etc. Couldn't recommend them more.


Emma & Scott

"My husband and I approached Kevin through a recommendation to knock two rooms into one to create a new bathroom/wet room. I would like to say a massive thank you to Kevin/Peter and the rest of his team. We are truly delighted with the finished results. Kevin has provided a first class service of the highest of standard and his work is not just good it is exceptional. My husband and I have been renovating our first home for the last year now and we have never came across a tradesman that is so skilled and dependable. Kevin actually takes great pride in his work and his work ethic is second to none. We can't say enough good things about Kevin and his team - highly recommended. They have transformed two sorry looking rooms into our dream bathroom". Cheers guys! :-)


Chris and Emily Deeney

“Just to say a massive thankyou kevin for our superb shower room you have gave us, a long wait made well worth while,we cant stop looking at it,your standard of workmanship and professionalism is by far the best we have seen,also thankyou for leaving our home even cleaner than what we left it before we went away, no doubt you will have more recommendations on the way”.


Kevin & Sandra

Kevin came to us by a guy who was working in our home. When Kevin started the bathroom he made sure all our flooring was protected he even put hardboard on our amtico floor, we were impressed immediately! We decided to knock the toilet and the bathroom in as one so knew there was a lot of work involved,each day Kevin went through with us what was going to get done that day so we were always kept in the loop all the time, during the strip out Kevin came across a lot of problems one main problem was severely water damaged joists and floor boards, Kevin stripped all out and renewed all joists and flooring nothing was ever a problem which put out minds at ease. What Kevin done from the preparation to the finished article is astonishing and beyond what we thought in our minds it would look like. Kevin puts confidence back into tradesmen, he is punctual, clean worker,polite and on top of all a perfectionist in every aspect of his work. Definitely would recommend!




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